Privacy Policy

Effective Date: [4 January 2026]
Last Updated: [25 April 2026]

1. Introduction

This Privacy Policy explains how Panorama Tweed ("we", "us", or "our") collects, uses, discloses, and protects your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This policy applies to our website https://www.panoramatweed.com.au/ and any related services, including enquiries regarding land releases, property sales, and development projects.

1. What Personal Information We Collect

We may collect the following types of personal information:

Full name
Email address
Phone number
Postal address
Property preferences or enquiry details
Any other information you provide via forms or communication with us

We may also collect non-identifiable information such as:

Browser type
IP address
Pages visited on our website
Cookies and usage data

1. How We Collect Personal Information

We collect personal information when you:

Submit an enquiry through our website
Register your interest in a land release or development
Subscribe to updates or newsletters
Contact us by phone, email, or in person
Interact with our website (via cookies or analytics tools)

1. Why We Collect Your Information

We collect and use your personal information for purposes including:

Responding to enquiries
Providing information about land releases, developments, and availability
Marketing and promotional communications (with your consent)
Improving our website and services
Complying with legal obligations

1. Disclosure of Personal Information

We may disclose your personal information to:

Real estate agents, project marketers, or sales representatives
Contractors or service providers (e.g. CRM systems, email platforms)
Professional advisers (legal, financial, or consultants)
Government or regulatory authorities where required by law

We do not sell your personal information.

1. Direct Marketing

We may send you marketing communications about land releases, developments, or related opportunities that may interest you.

You can opt out at any time by:

Clicking the “unsubscribe” link in emails, or
Contacting us using the details below

1. Cookies and Website Analytics

Our website may use cookies and similar technologies to:

Enhance your browsing experience
Analyse website traffic and performance
Deliver relevant content

You can adjust your browser settings to refuse cookies if you prefer.

1. Storage and Security

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure.

Your information may be stored:

Electronically (e.g. CRM systems, cloud storage)
In secure physical records (if applicable)

1. Access and Correction

You may request access to the personal information we hold about you and request corrections if necessary.

To do so, please contact us using the details below.

1. Overseas Disclosure

Some of our service providers (such as cloud or email platforms) may store data overseas. Where this occurs, we take reasonable steps to ensure your information is handled in accordance with Australian privacy laws.

1. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated effective date.

1. Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy or how your personal information is handled, please contact:

Panorama Tweed
Email: [Insert Email Address]
Phone: [Insert Phone Number]
Address: [Insert Business Address]

1. Complaints

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC):

Website: https://www.oaic.gov.au
Phone: 1300 363 992

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Submitting an enquiry or expression of interest does not create a binding agreement or guarantee availability of any lot or property.